Business Analyst

Hanoi, Vietnam

Job Overview

We are seeking motivated and detail-oriented IT Business Analyst to join our dynamic team on a full-time basis. As an IT Business Analyst, you will play a crucial role in bridging the gap between IT capabilities and business objectives. You will work closely with stakeholders from various departments to understand their needs, translate them into technical requirements, and facilitate the delivery of IT solutions that meet or exceed expectations. This position offers an exciting opportunity to be at the forefront of technology-driven business transformation initiatives.

Key Responsibilities
  • Requirement Gathering: Be responsible for collecting and documenting business requirements from clients and stakeholders through calls, meetings, discussions, etc.
  • Process Mapping: Create detailed process maps and workflows to understand current processes and identify areas for enhancement.
  • Documentation: Create detailed documentation including software requirements specifications (SRSs), functional specifications, user stories, acceptance criteria, etc.
  • Stakeholder Communication: Facilitate clear and effective communication between clients/stakeholders and the in-house IT team to ensure mutual understanding and alignment.
  • Project Support: Participate in project meetings and provide support in project planning, execution, and monitoring.
  • Testing Support: Assist in the development and execution of test plans to ensure solutions meet business requirements and quality standards.
  • Education: Bachelor's degree graduate in Information Technology, Computer Science, Business Administration, or a related field.
  • Language: Proficiency in English communication.
  • Hands-on experience: 1-2 years of hands-on experience working as a BA.
  • Availability: Must be available to work full-time (40 hours per week).
  • Technical Skills: Basic understanding of IT systems, databases, and software development lifecycle (SDLC).
  • Tools: Familiarity with project management tools (e.g., Trello, Redmine, ClickUp, JIRA).
  • Analytical Skills: Strong analytical and problem-solving skills with attention to detail.
  • Communication Skills: Good verbal and written communication skills.
  • Interpersonal Skills: Ability to work collaboratively in a team environment.
  • Time Management: Ability to manage multiple tasks and deadlines effectively.
  • Hands-On Experience: Gain practical experience in business analysis within a real-world IT setting.
  • Networking: Build a professional network within the industry.
  • Career Development: Enhance your resume and develop skills that are highly valued in the job market.
  • A Salary agreement based on skills and experience
  • Full welfare benefits according to the company’s regulations, such as social insurance, health insurance, unemployment insurance, bonuses for holidays and Tet, 13th-month salary, birthday gift, funeral allowance, annual vacation...
  • Professional and youthful working environment, colleagues are happy and friendly
  • Opportunities for training and guidance to quickly grasp the job
  • Working time: Monday to Friday.


Bac Ha Software Co., Ltd.

Ha Noi Office, Floor 6, TechnoSoft Bld., Duy Tan Str., Cau Giay, Ha Noi, Viet Nam

Vinh Office, P906, Vinaconex 16 apartment, No.16 An Duong Vuong Street, Truong Thi Ward, Vinh City

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